If written notice is received at least ten (10) business days in advance of the class, the customer will be entitled to a refund of its payment. For cancellations made between five (5) and ten (10) days in advance of the class, the customer is entitled to either ½ of its payment amount or a full class credit that must be used for another class within six (6) months of the date of the original class. The customer is not entitled to a refund or class credit if less than five (5) business days advance written notice is given. Failure to show up for class will result in forfeiture of all payment. Registrants who cancel will not receive training materials.
KanbanDan reserves the right to reschedule or cancel the date, time and location of a training class at any time, including replacing personnel who may be scheduled to deliver the training. In the event a training class is cancelled, the customer is entitled to either a full refund or a credit to be used for another class. Advanced Product Delivery shall not be responsible for any other loss incurred by customer as a result of a cancellation or reschedule.